Frequently asked questions

Where can I find safety regulations for Deltarack products?

Here

Do Deltarack products comply with the European directive (CE)?

According to the European Commission, racks such as Deltarack do not fall within the scope of the Machinery Directive 2006/42/EC. A CE mark is therefore not possible. The formal answer of the European Commission can be seen here. However, Deltarack products do comply with the requirements of the relevant harmonised standards. Aside from the formal aspects, such as CE marking and a declaration of conformity, this means that design and production conform to the provisions of the Machinery Directive and that Deltarack products conform to the technical requirements for tools and equipment. Furthermore, Deltarack products comply with the Belgian General Act of 9 February 1994 regarding the safety of products and services (see this link).

What certificates do Deltarack products have?

As far as we know today, there are no standards that a wooden rack must comply with. Standardised test programs are not available. As wood (unlike metal) is not a homogeneous material, it is not possible to simulate tests in software. For this reason, we have developed a specific test programme in cooperation with the Belgian Packaging Institute (BVI) .This programme consists of various static and dynamic tests. Based on these tests, we can provide aCertificate of shape stability - TEST REPORT of the ACCELERATION TEST based on RD of April 27th 2007, EN12195:2010, VCAT-40509:2010).

What materials are Deltarack products made from?

Deltaracks are made from birch plywood, a board material composed of thin birch veneers laminated with crosswise grain orientation. The production standards for the birch plywood used for Deltaracks are defined in the ' GOST standard '. Deltaracks are made from water-resistant plywood (water boiled plywood WBP or FSF) and water-resistant multiplex (water-resistant plywood MR or FK) depending on the model and the application.

The appearance of the face veneers is not important for Deltaracks because it has very little effect on the strength. We use grade C/C NS for our products, when means that the face veneers are not sanded and may have knots and cracks as well as holes up to 4 cm in diameter. Sufficient quantities of this grade to meet the demand for Deltaracks are not always available, so we are sometimes compelled to choose a higher grade. The individual parts of Deltaracks may differ considerably in appearance because they are mixed.

Can Deltaracks be lifted with a crane?

Deltaracks do not have lifting eyes on top, so lifting with conventional crane rigging is not possible We recommend using a pallet hook for rigging. Lifting slings can also be used if permitted by the load. The key considerations are stability and safety.

Can I disassemble my Deltaracks and reassemble them later?

Many customers ask us whether Deltaracks can be disassembled. Based on experience, the standard Deltarack range, consisting of only two or - at a maximum - three different parts, is well suited to disassembly and can be disassembled up to 4 or 5 times. The Deltarack Premium is more complex and assembly and disassembly is not recommended.

In actual practice, customers are often able to reassemble and reuse these products two or three times. When reassembling a Deltarack, always check the parts to ensure that they are still intact. Old parts can be mixed with new ones if necessary. The NB6 model can easily be disassembled for compact transport.

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Can Deltarack provide tailored solutions?

The Deltarack concept is based on practical experience in the natural stone industry. The basic idea arose from the need for a convenient, lightweight and low-cost means for transporting marble and granite slabs. We strive to keep in touch with the market and respond to the specific needs of various sectors and industries. The current range of products was developed in response to this feedback. We would be pleased to help you with product selection and offer you the most suitable solution based on our expertise. Deltaracks with different lengths, rib counts and rib spacings can be made to order in small batches. In the past we have provided various customers with made-to-measure Deltaracks perfectly aligned to their specific needs. If you are interested in a tailored product, we will be pleased to prepare a comprehensive quotation for everything from the drawing to the prototype.

How should I secure the load on the Deltarack?

Many different types of load can be placed on a Deltarack. The key consideration is that the load must be properly secured to the Deltarack. This can be done in various ways. The most suitable methods are strapping and wrapping film. There are many different ways to carry out strapping. We have illustrated the most common situations with coloured drawings. To secure slippery loads, we recommend placing anti-slip foam on the support members. Please do not hesitate to contact us for advice on securing loads.

We don’t provide a static brochure or general price list.

The reason is simple: all of our products – whether it’s a glass transport rack, panel cart, or tile A-frame cart – are modular and available in many variations. Even small adjustments (dimensions, wheels, protective options, etc.) can change the price. A printed list would be too long and not really helpful for finding the best option.

Instead, we’ve built our website with a smart filtering system and configurator tool. This allows you to quickly narrow down the product range to the solution that fits your exact needs. Each variant shows its real-time price, which automatically adjusts when you change product options.YEs

Of course, we’re always happy to prepare a personalized offer or answer any questions directly. But the website is the best starting point to explore our range, compare options, and get an accurate price overview tailored to your requirements.

Explore our product configurator here

At Deltarack, we want to keep pricing as transparent as possible. That’s why shipping costs are shown separately and not included in the product price — keeping each transport rack and cart as budget-friendly as possible.

How do we calculate shipping costs?

1. Custom pallet sizing – During checkout, our algorithm designs a pallet that fits your order in the most compact way.

2. Multiple carrier comparison – We compare rates from several professional pallet transport companies in our network.

3. Two options at checkout – You always see:

   
   

   • The most cost-efficient carrier available for your location.

   • The option to pick up the goods yourself and arrange your own transport.

   
   

Special cases: If your order contains a combination of racks that cannot be automatically calculated, or if the delivery address is outside our standard system, the website will notify you. In that case, we will send you a personalized quotation including shipping costs as soon as possible. Since we ship worldwide, we always find a solution.

Why pallet transport and not parcel delivery?

Our products are too large and heavy for parcel services. By working with specialized pallet carriers, we ensure safe handling of your racks and carts.

Why does the cost change depending on the order size?

• Fixed shipment costs: Transport companies charge per pallet or per truck space. This means shipping 1 rack can cost nearly the same as shipping multiple racks.

• Economies of scale: The more racks you order, the lower the cost per unit becomes. In some cases, shipping 1 pallet with 12 racks costs nearly the same as shipping 1 rack.

Why do longer racks (over 2.4 m) cost more?

For racks longer than 2.4 meters, carriers apply an extra charge. These parts take up more space and reduce loading efficiency in the truck. That’s why you may see a step in shipping cost when moving from a 2.4 m rack to a 2.54 m rack, for example.

In short: Our system always finds the most compact pallet and the most cost-efficient carrier. Larger orders benefit from economies of scale, longer racks may carry a surcharge, and for special cases we provide a fast, personalized shipping quote — worldwide.